Privacy Policy

Introduction

The Pet Spa London Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information.

Information We Collect

We may collect the following information when you book an appointment, contact us or use our website:

• Your name, email address and phone number
• Your pet's details (name, breed, size)
• Appointment and booking history
• Communications you send to us

How We Use Your Information

We use your information to:

• Process and manage your bookings
• Communicate with you about appointments
• Improve our services
• Send you relevant updates (only with your consent)

Data Security

We take reasonable measures to protect your personal data. We do not sell or share your data with third parties for marketing purposes.

Cookies

This website uses minimal, privacy-respecting analytics. We do not use advertising cookies or tracking pixels.

Your Rights

Under GDPR, you have the right to access, correct or delete your personal data. Contact us at bark@thepetspalondon.co.uk to exercise these rights.

Contact

For privacy-related enquiries, email bark@thepetspalondon.co.uk.